On January 30, the CFPB issued a report highlighting mortgage servicing problems in 2013, including various violations of the Dodd-Frank Act’s ban on unfair, abusive and deceptive acts. CFPB Release. CFPB Report.
mortgage servicing problems
CFPB Report on Mortgage Servicing Problems
On August 21, the CFPB issued a report which details mortgage servicing problems at banks and nonbanks, which include: (i) “sloppy” account transfers; (ii) poor payment processing; and (iii) loss mitigation mistakes. CFPB Release. CFPB Report.